Integrated family welfare system

An integrative child protection system consists of a streamlined approach wherein families are supported and engaged throughout. The integration of the service system which is designed to promote well being within families and communities is the aim of the National Child Protection Framework (2009- 2020) and supports the need for the paradigm shift as documented in Inverting the pyramid.  The intention here is we develop a seamless integrated service system which is supportive of families and enhances wellbeing.  Services need to be accessible and inclusive to all clients and communities.  This means that adult focussed services need to become more cognisant of the needs of children.

Promising practices where greater integration has been successfully attempted

Port Augusta: A Child-Friendly Community—Parent Advisory Group Extraordinaire (2006)
An example of parenting groups which can empower parents to become more involved in  supporting families and parents, creating child-friendly communities and families and children’s services working effectively together.

For the kid’s sake; A workforce development resource  for Family Sensitive Policy and Practice  in the Alcohol and Other Drugs Sector
For kids’ sake: a family sensitive policy and practice toolkit aims to minimise cases of child abuse or neglect by increasing collaboration between child and adult service agencies. National Centre for Education and Training on Addiction

Raising Children Network
An example of a comprehensive site on general parenting and information about family life. It is in English only and therefore may be of limited help for families where English is not established.

Queensland Centre for Mothers and Babies
Information about having a baby in Queensland. The website is in English only.  It has a useful links section so that users can look up services in their local area or specialist needs.

Policy and implementation

Helping Out Families Program
The Helping Out Families initiative is aimed at strengthening services in the community to respond more effectively and earlier to families who are in need of support.

See also the following papers for more details on service system design:

The effectiveness of parent education and home visiting child maltreatment prevention programs’
Prue Holzer, Jenny Higgins, Leah Bloomfield, Nick Richardson, Daryl Higgins, 2006.

Social exclusion and social inclusion – Resources for child and family services
A fact sheet on social inclusion which includes material for practitioners and policy makers and examples of where programmes have impacted positively on accessibility for marginalised people.

The  National Child Protection Framework 2009 – 2012
The Framework discusses the need for a paradigm shift in the way services are delivered.

Inverting the pyramid
This ARACY report is on the implementation of a paradigm shift is service delivery for child protection. It provides useful information about what needs to occur at a policy and practical levels

Common Approach to Assessment, Referral and Support (CAARS) project
The enhancement of integration is a primary focus of the national Child Protection Framework and one of programs which will try to address this is the being undertaken by ARACY.  Several pilot areas are now beginning to trial tools which can test the viability of the service using a common assessment framework.  If such frameworks are culturally sensitive and the applications are well practised then CALD families may benefit from a better referral and support process.


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